Privacy Policy

1. Who We Are

Service name: Video Alpha

Legal entity: Stonefield Pte. Ltd.

Registered address: 20 Cecil Street, #05-03, PLUS, Singapore 049705

Contact email: info@videoalpha.io

Stonefield Pte. Ltd. is the data controller responsible for personal data processed through the Service, unless stated otherwise.

2. Scope

This Privacy Policy applies to users worldwide, including users in the United States, Canada, the European Union, the United Kingdom, and Asia-Pacific regions.

3. Information We Collect

We collect only data necessary to operate the Service.

3.1 Information You Provide

• Email address (for account creation and authentication)
• User-submitted content, including YouTube video URLs, YouTube channel URLs, and generated summaries and reports

3.2 Information Collected Automatically

• IP address
• Device and browser information
• Log data related to usage, performance, and security

3.3 Payment Information

Payments are processed by third-party payment providers (e.g. Stripe). We do not store credit card or payment card details.

4. How We Use Information

We use personal data solely to:

• Provide and operate the Service
• Authenticate users and manage accounts
• Generate summaries and reports requested by users
• Deliver system emails, including magic links and optional digests
• Improve reliability, performance, and usability
• Detect and prevent abuse, fraud, or security incidents
• Comply with legal obligations

We do not sell personal data.

5. Analytics

We may use analytics tools to understand how the Service is used and to improve functionality and reliability. Analytics data is used in an aggregated and limited manner and is not used for advertising or marketing profiling.

6. AI and Automated Processing

• We do not use user content to train public or proprietary artificial intelligence models.
• User content is processed only to provide the Service as requested.

7. Data Retention

• User data is retained for as long as an account remains active.
• Upon account termination, data is deleted within a reasonable period, subject to backup retention and legal requirements.
• Backup copies may persist temporarily for operational or compliance purposes.

8. Sharing of Information

We may share personal data with trusted third-party service providers who process data on our behalf solely to operate the Service, such as:

• Hosting and infrastructure providers
• Database and storage providers
• Payment processors
• Email delivery services

These providers are bound by contractual and legal obligations to protect data and use it only for specified purposes. We may disclose information if required by law, regulation, or valid legal process.

9. International Data Transfers

Your data may be processed and stored in countries other than your own. When transferring data internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Legal Basis for Processing (GDPR)

For users in the European Economic Area and the United Kingdom, we process personal data based on the following legal grounds:

• Performance of a contract — to provide and operate the Service you request
• Legitimate interests — to improve, secure, and maintain the Service
• Legal obligations — to comply with applicable laws and regulations
• Consent — where required by law (for example, certain cookies or communications)

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Request a copy (export) of your data
• Object to or restrict certain processing

Requests can be made by contacting info@videoalpha.io. We will respond in accordance with applicable law.

12. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve the Service.

Essential Cookies

These cookies are required for the Service to function properly, including user authentication and session management, security and fraud prevention, and account access and preferences. Without these cookies, the Service cannot operate.

Analytics Cookies

We may use analytics cookies to understand how users interact with the Service and to improve performance and usability. These cookies are used in an aggregated and non-advertising manner. Where required by applicable law, analytics cookies will be used only with user consent.

Managing Cookies

You can control or disable cookies through your browser settings. Disabling essential cookies may prevent access to parts of the Service.

13. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify affected users and relevant authorities as required by applicable law.

14. Security

We implement reasonable administrative, technical, and organizational measures to protect personal data. No system is completely secure, and we cannot guarantee absolute security.

15. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date.

17. Contact Us

For privacy-related questions or requests, contact:

Stonefield Pte. Ltd.

20 Cecil Street, #05-03, PLUS

Singapore 049705

Email: info@videoalpha.io